On November 30, there was a discussion of a study to assess the level of satisfaction of participants in court proceedings, which the judicial system launches on December 10 in the courts of the Kyrgyz Republic.

The discussion was attended by representatives of the judiciary, legal and academic fields and civil society.

The judge of the Sverdlovsk court, Inara Gilyazetdinov, introducing the questionnaire participants to the roundtable, said that the process of developing questions aimed at identifying the satisfaction index had taken into account the experience of other countries, in particular, Finland, the Netherlands, and the USA.

“This study is not aimed at assessing the level of satisfaction with the courts of all citizens, but of the participants in the judicial process,” said Judge Gilyazetdinova.

Director of the Adilet Legal Clinic Cholpon Dzhakupova noted the importance of the participation of the academic community at the preliminary stage of developing the toolkit and provided detailed comments and suggestions on the completed questionnaires.

“The questionnaire does not contain questions, the answers to which would reflect the real level of independence of the judicial system, and this is one of the most problematic issues of the judicial system. This is a problem not only for the participants in the trials but also for the judges themselves, ”said Dzhakupova.

The human rights activist also noted that the study of the level of satisfaction indicates an increase in courage on the part of the judicial system, that the Supreme Court has matured to develop tools and evaluate itself through the eyes of the participants in the judicial process.

Ainura Usupbekova, Director of PF “Civil Platform”, commenting on the study, told the participants that such a study can serve mainly as a self-diagnosis of the judicial system. As Usupbekova noted, the range of research questions includes the procedural aspects of the courts and will give an intermediate result before an extensive study on the credibility of the judicial system.

The survey to assess the level of satisfaction of participants in the trials will be held in 25 courts of the Kyrgyz Republic. Its main goal is to bring an objective picture of the level of satisfaction of participants in court proceedings with the work of the courts and to identify which aspects of their work the judicial system should improve.

The study is being conducted by the Judicial System of the Kyrgyz Republic with the support of the USAID-IDLO Trust to Court program.

 [This content was automatically translated from the Russian language]

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